We understand that it isn’t easy to pick out the best online casino for you- especially when there are so many popping up. To make your decision easier, Casino Genius has worked to create the best casino reviews possible, digging deep on everything you need to know before you sign up to a casino. It’s our mission to help you find the best online casino for you, which is why we share our genius casino knowledge and expertise to help you understand casino reviews.
Before we write our reviews
We don’t review just any online casino, we set some level of standards to make sure it’s worth your time reading the review. There are a couple of factors we see as fundamental to online casinos, and we check that a site has these before we review it:
Unlicensed casinos are a no go; it’s as simple as that. We promote responsible gambling, and part of that is only playing at trusted casino sites. Licensed casinos are regulated by governing bodies, like the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA), to check that they’re playing by the rules and that everything is above-board. Regulatory authorities make sure that these casinos take steps to protect vulnerable players and use random number generator (RNG) technology to control the outcomes of games.
Terms and conditions will vary between sites, and it’s important to familiarise yourself with the ins and outs of these before you sign up. However, we make things a little easier by checking that a casino has player-friendly terms. What are the minimum deposit requirements and maximum withdrawal limits? How long does it take to process deposits and withdrawals? These are just a few factors we consider when we think about terms and conditions.
Customer support options
All online casinos have at least one way to get in touch, but the best make it easy, no matter your preferred contact method. You can contact most online casinos via email within specified opening hours, but the best offer round-the-clock support via live chat and UK telephone, too. You can often contact casinos via Twitter and Facebook too, for those smaller queries that don’t need solving straight away.